LETTER OF APOLOGY

사과문·감사장 · Letter · EN

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LETTER OF APOLOGY Apology for the service outage Dear Dear customers, On September 10, 2026, from 2 p.m. for approximately three hours, our service experienced an outage that caused significant inconvenience. This resulted from an operational error during server maintenance, and we sincerely apologize. Corrective Measures To prevent recurrence, we will implement a double-verification deployment process and strengthen monitoring alerts. We sincerely apologize once again. September 14, 2026 Acme Tech Customer Service

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성명·소속수신인문서 유형사안·제목경위·내용재발 방지·후속 조치작성일